We take your personal data seriously. This page explains what information we collect, how we use it, and how we keep it safe for every Filipino player on our platform.
When you register and use OKBET GCash, we collect certain personal information to verify your identity and process your transactions securely. This includes your full name, date of birth, email address, mobile number, and the GCash wallet number linked to your account. We also collect transactional data such as deposit amounts, withdrawal requests, betting history, and session activity to maintain accurate account records. Device information — including your IP address, browser type, and operating system — may be collected automatically when you access our platform on mobile or desktop. All information collected is used solely for the purposes described in this policy and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We do not collect more information than is necessary to provide you with a safe and functional gaming experience on our platform.
The personal information you provide is used primarily to create and manage your OKBET GCash account, process GCash deposits and withdrawals, and verify your identity in line with Philippine anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Transactional and betting data helps us detect unusual activity, prevent fraud, and ensure the integrity of our platform for all Filipino players. We may use aggregated, anonymised data for internal analytics to improve our services, but this data cannot be used to identify you personally. We will never sell, rent, or trade your personal information to third-party advertisers or marketing companies under any circumstances.
OKBET GCash does not share your personal data with third parties except where strictly necessary to operate our services or comply with legal obligations. We may share relevant information with GCash and other payment processors to facilitate your deposit and withdrawal transactions securely. In cases where Philippine law enforcement or regulatory authorities present a lawful request, we are required to disclose account information as mandated by applicable law. Our platform may use trusted third-party service providers for technical infrastructure, such as hosting and security monitoring — these providers are contractually bound to handle your data only as directed by us and in accordance with this policy. Any third party that receives your data is prohibited from using it for their own marketing or commercial purposes.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security team regularly reviews and updates our systems to address emerging threats and maintain the highest level of data protection for Filipino players. In the event of a data breach that may affect your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act. You also play an important role in keeping your account secure — always use a strong, unique password and never share your login credentials or GCash verification codes with anyone.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by Philippine financial regulations and anti-money laundering laws. Transaction records and account activity logs may be kept for a minimum of five years following the closure of your account, in line with regulatory requirements applicable to online gaming platforms in the Philippines. Once the retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised. If you wish to request the deletion of your data before the standard retention period ends, please contact our support team — we will assess your request in accordance with applicable law and respond within a reasonable timeframe. Note that certain data may need to be retained even after a deletion request if required by law or for the resolution of ongoing disputes.
Under the Philippine Data Privacy Act, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and object to certain types of processing. You may also request a copy of your data in a portable format, or ask us to restrict processing in specific circumstances permitted by law. To exercise any of these rights, please reach out to our support team using the contact details available on our FAQ page. We will respond to all data subject requests within the timeframe required by applicable Philippine regulations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
OKBET GCash uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players so we can continue improving our service. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of our platform.
OKBET GCash reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update this page and, where appropriate, notify registered players via their registered email address or through an in-platform notification. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any questions about this policy or how your information is handled, visit our FAQ page for guidance.
Last reviewed: 2025. For data privacy enquiries, visit our FAQ page or review our Terms and Conditions.
Quick answers to what Filipino players most often ask about data privacy on OKBET GCash.
Now that you know how OKBET GCash protects your privacy, join thousands of Filipino players enjoying secure sports betting and gaming with GCash payments.